Terms & Conditions


Our gift vouchers are valid for six months from the purchase date. Defaced or damaged vouchers will not be accepted and we are also unable to refund or replace any lost or stolen gift vouchers.

Postage / Collection 

Voucher purchased online will be processed the next working day, wherever possible. If you choose ‘Free Collection from Garden Centre’ this means they must be collected in person and will be available from the garden shop the next working day. If you choose via Royal Mail 1st Class ‘Sign For’ Service they will be posted out the next working day, this is a proof of postage service and not an insurance service.

Data Protection

The Olive Tree Bistro and Totties Garden centre is committed to safeguarding your privacy. The information that you provide to us will only be used in accordance with this Privacy Policy. This Privacy Policy is intended to help you understand what information may be gathered from you and how we will use it.

What information do we collect?

We may store your email address and/or mobile telephone number if we think that we have a need to contact you. If you reserve anything by phone we will require your name, geographical address including post code and contact details (email address and telephone numbers).

How will your information be used?

The information that you provide to us will be used to contact you about our products or restaurant services if necessary to facilitate your experience with us.

The information that you provide to us will NOT be passed to a third party and will be deleted from our database upon your request.

Please contact us for more information …

Totties Garden Centre
Downshutts Lane